Frequently Asked Questions
What should I bring when my pet stays at Lush Puppy Pet Resort?

At Lush Puppy Pet Resort, we provide your pet with everything they will need. However if you wish to bring the following you may:
*Your pet's food needs to bag individually per meal. After extra charge...put (Life's Abundance dog food is our House blend)

What not to bring?

*Please Note: We will make every effort to return these items, however they may not be returned or they may be returned in poor condition. Please be aware that you are assuming this risk when you leave belongings with your pet.

Which Vaccinations are Required?

We also require that your pet be on some type of flea and tick preventative. Frontline, Advantage, and Revolution are acceptable forms of flea and tick control.

*If necessary, your pet's vaccination records can be faxed to us by your vet.


Check-in/Check-out hours?

Any time during our office hours which are:
Monday - Friday: 7 am - 7 pm
Saturday: 9 am - 4 pm
Sunday: 4 pm - 6 pm (By appointment only)
Special holiday hours may apply (Thanksgiving, Christmas, New Years, Easter and July 4th)

Check-out time?

12:00 noon.
If your pet is picked up before noon, there will be no charge for daycare. All pick ups after noon will be charged a half-day for daycare.


What is required to make a reservation?

*Please note: your credit card info is completely secure with us - it is only kept in our billing system in the event that a reservation is cancelled within 48 hours, in which case a Room Charge will apply.

*We request that you include your email address when you fill out our Pet Service Agreement. We respect your privacy; our customers' email addresses are used only for direct business-related communications with our clients (for distributing our company newsletter, for example). Our email list is not made available to any other company or individual. Providing us with your email address will not subject you to unsolicited emails, spam, etc.


What is Lush Puppy Pet Resort's cancellation policy?

48 hours notice, otherwise a Room Charge will apply.

Bathing?

We highly recommend a departure bath or grooming. We offer a $15 bath for pets that stay more than 3 nights up to a week and a free bath for a week or longer. Please inquire on our full service grooming rates.